Shipping Policy

At Zayan Signature, we are committed to delivering your orders safely and efficiently across India.

Processing & Delivery

Orders are processed within 1–3 working days after confirmation.

Estimated delivery timelines:

• Kerala: 2–5 working days
• South India: 3–6 working days
• Rest of India: 4–10 working days

Delivery timelines are estimates and may vary depending on the courier partner, location, weather conditions, public holidays, or unforeseen circumstances.

Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp. Customers are requested to monitor their shipment and remain available to receive delivery for a smooth experience.

Address Details

Please ensure that your shipping information is complete and accurate, including:

• Full address
• Phone number
• PIN code
• Landmark (if applicable)

Zayan Signature will not be responsible for delays, delivery failures, or returns caused by incorrect or incomplete information provided by the customer.

Delivery Responsibility

We partner with trusted courier services through Shiprocket to deliver your orders. Once your package has been dispatched from our facility, our support is limited to providing tracking assistance and coordinating with the courier partner when necessary.

Returned Shipments

If an order is returned due to:

• Incorrect address details
• Unsuccessful delivery attempts
• Customer unavailability
• Refusal to accept delivery

a reshipping charge will be applicable before the order can be dispatched again.

Order Finality

All orders are processed promptly. Once an order has been placed, modifications, cancellations, or address changes may not be possible. We kindly request customers to review all details carefully before confirming their purchase.

Delivery Guidelines

• Ensure your address and contact number are accurate at checkout.
• Stay available after dispatch, as courier personnel may contact you.
• Orders returned due to missed delivery attempts or incorrect details will require additional shipping charges for re-dispatch.
• Deliveries to remote locations may take longer than estimated.
• Delays caused by weather conditions, public holidays, technical issues, or courier disruptions are beyond our control.

Need Assistance?

If you have any questions regarding your shipment, our support team will be happy to assist you.

Thank you for choosing Zayan Signature. ✨